Tender for Hostel Mess Services At All India Institute of Medical Sciences AIIMS 2018, Jodhpur

Tender

All India Institute of Medical Sciences (AIIMS), Jodhpur, Rajasthan, an apex healthcare Institute being established by Act of Parliament of India under aegis of Health & Family Welfare, Government of India, invites online tenders for opening of Hostel Mess Services at AIIMS Jodhpur. You are requested to quote your best offer along with the complete details of specifications, terms & conditions.

Scope of Work:

  1. The Institute requires contractor(s) to run Hostel Mess Services at AIIMS Jodhpur on subsidized rates as fixed by the Institute to cater for the needs of the students, residents, faculties, staff and visitors attending the Institute.
  2. To fix the menu in consultation with the committee of the Institute from time to time.
  3. Strict adherence to the timings, menu and prices of extra items will be made as determined by the Mess Committee in consultation with the Caterer.
  4. The strength of mess members is expected to be 700 during the year. During the summer and winter vacations, mess shall remain closed, unless prior agreement is reached between the Mess Committee and the Caterer.

Terms & Conditions: Instructions

  1. Bids shall be submitted online only at CPPP website: https://eprocure.gov.in/eprocure/app.
  2. The complete bidding process is online. Bidders should be in possession of valid digital Signature Certificate (DSC) of class II or III for online submission of bids. Prior to bidding DSC need to be registered on the website mentioned above.
  3. Tenderer/Contractor are advised to follow the instructions provided in the „Instructions to the Contractors/Tenderer for the submission of the bids online through the Central Public Procurement Portal for e Procurement at https://eprocure.gov.in/eprocure/app‟.
  4. One contactor or contractors having business relationship shall submit not more than one tender. Under no circumstance, father and his son(s) or other close relations who have business relationship with one another (i.e. when one or more partner(s)/director(s) are common) be allowed to tender for the same contract as separate competitors. A breach of this condition will render the tenders of both parties liable to rejection.
  5. Bid documents may be scanned with 100 dpi with black and white option, which helps in reducing size of the scanned document.
  6. EMD Payment: The bidder shall be required to submit the Earnest Money Deposit (EMD) for an amount of Rs. 5,00,000.00 (Rupees Five Lakh Only) by way of demand drafts or Bank Guarantee or FDR only. The demand drafts shall be drawn in favour of “Mess Services, AIIMS Jodhpur” payable at Jodhpur only. The demand drafts or Bank Guarantee or FDR for earnest money deposit must delivered to the AIIMS, Jodhpur on or before last date of bid submission date/time. The EMD of the successful bidder shall be returned after the successful submission of Bank Guarantee/ Security Deposit and for unsuccessful bidder(s) it would be returned after award of the contract. Bid(s) received without demand drafts of EMD will be rejected.The firms who are registered with National Small Industries Corporation (NSIC) / OR Small Scale Industrial (SSI)/ MSME are exempted to submit the EMD (copy of registration must be provide along with). The Hard Copy of original instruments in respect of earnest money deposit must be delivered to the Mess Committee AIIMS, Jodhpur on or before last date of bid submission date/time as mentioned. Tenderer shall likely to be liable for legal action for non-submission of original payment instrument like DD, etc. against the submitted bid.
  7. Submission of Tender: The tender shall be submitted online in Two parts, viz., technical bid and financial bid. All the pages of bid being submitted must be signed and sequentially numbered by the bidder irrespective of nature of content of the documents before uploading.
  8. The offers submitted by Telegram/Fax/email shall not be considered. No correspondence will be entertained in this matter.

Technical Bid

The following documents are to be furnished by the Contractor along with Technical Bid as per the tender document.

i. Signed and scanned copy of appropriate value of valid registration certificate, experience certificate as per the tender notice, PAN, GST registration certificate and Tender Acceptance Letter.
ii. Signed and scanned copy of documents like Earnest Money Deposit.

Here are all tender details:

Tender Reference Download Tender Document Start Date Last Date Extended Date for some items Remarks
Admn/Tender/64/2018-AIIMS-JDH Tender for Hostel Mess Services At All India Institute of Medical Sciences, Jodhpur 11-06-2018 02-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Prop/19/2018-AIIMS.JDH Proposal for Purchase of STAGO Reagents (Coagulation Reagents, Accessories & Consumables) for the Department of Transfusion Medicine & Blood Bank on Proprietary basis at AIIMS Jodhpur – Inviting Comments/Objection thereon. 08-06-2018 28-06-2018
Admn/Tender/63/2018-AIIMS.JDH Tender for Supply & Installation of Gym Equipment At All India Institute of Medical Sciences, Jodhpur 07-06-2018 09-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/62/2018-AIIMS.JDH Tender for ACLS Training System with Wireless Control and Patient Monitor For the Department of Anaesthesiology At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/60/2018-AIIMS.JDH Tender for Rigid Bronchoscope for the Department of Pulmonary Medicine At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/54/2018-AIIMS.JDH Tender for Full High Definition Camera for ICG Fluorescence Guided Imaging by Near Infra-Red (NIR) Light for the Department of General Surgery At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/61/2018-AIIMS.JDH Tender for CPET (Cardio – Pulmonary Exercise Testing) for the Department of Pulmonary Medicine At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/59/2018-AIIMS.JDH Tender for Transcutaneous Bilirubinometer for the Department of Pediatric Surgery At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/58/2018-AIIMS.JDH Tender for Infant Laparoscopy Instrument Set for the Department of Pediatrics Surgery At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/56/2018-AIIMS.JDH Tender for Upper Extremities Rehabilitation Unit for the Department of Physical Medicine and Rehabilitation At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/57/2018-AIIMS.JDH Tender for Bipolar Radiofrequency Generator for the Department of Neurosurgery At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/55/2018-AIIMS.JDH Tender for Advanced Dental Unit for the Department of Dentistry At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/53/2018-AIIMS.JDH Tender for Surgical Loupes (4.5X) for the Department of Burns and Plastic Surgery At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/52/2018-AIIMS.JDH Tender for Micromotor with Hand Drill Set for the Department of Burns and Plastic Surgery At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/51/2018-AIIMS.JDH Tender for Inhaled Nitric Oxide System for the Department of Pediatrics At All India Institute of Medical Sciences, Jodhpur 06-06-2018 12-07-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Prop/18/2018-AIIMS.JDH Proposal for Purchase of Endo-therapy accessories and Binocular Microscope on Proprietary basis at AIIMS Jodhpur – Inviting Comments/Objection thereon. 06-06-2018 26-06-2018
Admn/Prop/17/2018-AIIMS.JDH Proposal for Purchase of disposal and accessories of USG-400 (Sonicbeat) to High Frequency Advance Electrosurgical Unit on Proprietary basis at AIIMS Jodhpur – Inviting Comments/Objection thereon. 06-06-2018 26-06-2018
Admn/Prop/16/2018-AIIMS.JDH Proposal for Purchase of accessories (Xenon Lamp 300 Watt 15 Volt) for Pediatric Laparoscopy Tower on Proprietary basis at AIIMS Jodhpur – Inviting Comments/Objection thereon. 31-05-2018 11-06-2018
Admn/Prop/26(ii)/2017-AIIMS.JDH Proposal for Purchase of Sysmex Reagents and Consumables for Haematology Analyzer System- Model XN 1000 B3 from M/s Transasia Bio Medicals Ltd., Mumbai at AIIMS Jodhpur on Proprietary Basis – Inviting Comments/Objection thereon. 30-05-2018 11-06-2018
Admn/Tender/50/2018-AIIMS.JDH Tender for Hiring Vehicles (Light) At All India Institute of Medical Sciences, Jodhpur 29-05-2018 28-06-2018 1. Bids shall be submitted online only at:
CPPP Portal
Admn/Tender/49/2018-AIIMS.JDH Tender for Hiring Vehicles (Heavy) At All India Institute of Medical Sciences, Jodhpur 29-05-2018 28-06-2018 1. Bids shall be submitted online only at:
CPPP Portal

Terms & Conditions: General Conditions

  1. Pre-bid meeting shall be held in the AIIMS Jodhpur to clarify any queries of the tenderer on 18th June 2018 at 03:00 PM.
  2. Period of Contract: The contract period shall commence on the date of Commencement and shall remain for 1 year. The period is further extendable for a maximum period of 2 years (1 year at a time) on the same terms and conditions and the rates at which the contract is awarded will be valid throughout the contract. No claims whatsoever on account of increase in the rate of material to be used and other factors such as statutory payments, etc., shall be entertained and it will be the responsibility of the contractor to bear such other expenses.
  3. All the Technical Bids will be scrutinized, by the Mess committee to check all relevant documents for their authenticity and the Tenderer whose Technical tenders are accepted will be informed about the date and time for opening the Financial Bids.
  4. No tenderer will be allowed to withdraw after submission of the tenders within the bid validity period, otherwise the EMD submitted by the tendering firm would stand forfeited.
  5. In case the successful tenderer declines the offer of contract, for whatsoever reason(s), his EMD will be forfeited.
  6. A formal contract between Contractor & Mess Committee, AIIMS Jodhpur shall be entered into with the successful tenderer. In this contract, the successful tenderer shall be defined as contractor.
  7. The successful tenderer will have to deposit a Performance Bank Guarantee of Rs. 25,00,000.00 (Rupees Twenty Five Lakh only) by way of Bank Guarantee of scheduled bank in favour of Mess Committee, AIIMS, Jodhpur as per the prescribed format attached as Annexure -IV payable at Jodhpur valid for 60 days beyond the expiry period of contract.
  8. The successful Tenderer will have to deposit the Bank Guarantee or FDR and commence the work within 15 days of acceptance of tender otherwise the contract may be cancelled and EMD will be forfeited.
  9. Each page of the tender documents and papers submitted along with should be numbered, signed and stamped by the authorized signatory in acceptance of the terms and conditions laid down by the Mess Committee, AIIMS, Jodhpur.
  10. The Mess Committee, AIIMS, Jodhpur reserves the right to withdraw/relax/modify any of the terms and conditions mentioned in the tender document if it is felt necessary in the benefit of the Institute.
  11. The Mess Committee, AIIMS, Jodhpur reserves the right to reject all or any tender in whole, or in part, without assigning any reasons thereof.
  12. Intending tenderers are advised to inspect and examine the site and its surroundings and satisfy themselves before submitting their tenders to the nature of the site. The nature of the site, the means of access to the site, the accommodation they may require and in general shall themselves obtain all necessary information as to risks, contingencies and other circumstance which may influence or effect their tender. A tenderer shall be deemed to have full knowledge of the site whether he inspects it or not and no extra charges consequent on any misunderstanding or otherwise shall be allowed. Submission of tender by a tenderer implies that he has read this notice and all other contract documents and has made himself aware of the scope and specifications of the work to be done.
  13. All tenders in which any of the prescribed condition is not fulfilled or any condition including that of conditional rebate put forth by the tenderer shall be summarily rejected.
  14. The contractor shall bear the cost, if required, for necessary insurance cover in respect of staff and other personnel to be employed or engaged by him in connection with the afore mentioned services to Mess AIIMS. He shall assure Mess Committee against all acts of omissions, fault, breaches and or any claim or demand, loss injury and expenses to which Mess Committee may be party or involved because of the contractor failure to comply and of the obligation under the relevant act law, which the contractor is to follow.
  15. The successful bidder/contractor will be required to enter into an Agreement/ Contract.
  16. The services will be provided to the Institute’ Mess at the fixed rate.
  17. The Mess will run on all days including Sundays and Holidays.
  18. The timings and working days of the Mess will be regulated by the mess committee.
  19. The contractor will be responsible for maintaining adequate number of persons engaged in cooking distribution of food and disposal of garbage and left over food.
  20. The responsibility of maintaining the cleanliness and hygienic condition of the Mess and proper disposal of waste will be of the contractor, at his own cost.
  21. The bearer / staff (not below the age of 18 years) employed by the contractor shall have to be medically fit, neat and clean. The contractor shall not employ young children as prohibited under the law / rules / regulations.
  22. The contractor will make his own arrangement for cooking gas, crockery, cutlery, glasses and other kitchen equipment. Disposable good quality paper made items (FSSAI grade) for tea etc. shall be allowed (not of plastic material).
  23. The caterer shall, at his cost, maintain adequate stocks of food grain, grocery etc., and adhere to the standards as prescribed by the Mess Committee.
  24. Vegetarian and Non Vegetarian food will be cooked and served separately.
  25. Major civil and electrical works will be attended by Institute. Minor maintenance jobs such as replacement of light bulbs, tube lights etc. shall be the responsibility of the contractor. Tender For Hostel Mess Services Admn/Tender/64/2018-AIIMS. JDH AIIMS Jodhpur Page 5
  26. The contractor shall be responsible for ensuring safety and maintenance of all the equipment/fixtures installed/provided by the Institute, during the entire period of the contract. If any damage/loss of equipment/fixtures found, then the same will be recovered from the contractor. The contractor shall take adequate fire precautions.
  27. The contractor shall maintain the Institute premises in good condition and shall not cause any damage thereto. If any damage is caused to the premises by the contractor or his workers, employees or agents the same shall be rectified by the contractor at his own cost either by rectifying the damage or by paying cash compensation as may be determined by the Institute.
  28. The successful tenderer shall not sub-let the premises either in whole or in part. No additions or alterations of the premises will be made without permission of the Institute. No bathing and washing of clothes etc. will be allowed in the Mess.
  29. The contractor and his employees would be governed by the discipline rules as may be laid down by the Institute while they are in the Institute premises.
  30. Electricity charges shall be paid by contractor as per actual consumption on the prevailing rates of Jodhpur Vidyut Vitran Nigam Limited (JDVVNL) & Public Health Engineering Department (PHED)or at such higher rates as may be decided by the Institute from time to time . Water will be provided by the Institute.
  31. The technically qualified Bidder who submits the lowest financial bid amount shall be declared as successful bidder (L1) and communication to that effect shall be made subject to approval and as decided by the competent Authority.
  32. Quality of food/services provided will be inspected/checked from time to time and if found unsatisfactory, the contract may be cancelled at any time by the Mess Committee with/ without furnishing any notice. The Mess Committee reserves the right to impose a fine, if deemed necessary.
  33. The conduct/characters/antecedents and proper behavior of the workers in the Mess shall be the sole responsibility of the contractor. However, the contractor should provide the necessary details of all its employees (permanent, temporary, casual) to the Institute. All the employees should be police verified.
  34. The decision to award the Mess contract will be taken on the basis of prices quoted, feasibility, quality and quantity.
  35. Police verification and worker’s identity cards will be compulsory before taking the charge of Mess. Employees will be in proper uniform provided by the contractor, medically found fit, hygienically suitable, nails trimmed, haircut and shave taken.
  36. Kitchen equipment, dining hall furniture, service counters, cooking utensils, crockery, cutlery etc. will be provided by Institute. Upkeep of all items provided by the Institute shall be the sole responsibility of the caterer. Maintenance of kitchen equipment will be covered to the scope of service contract entered into by Institute with equipment suppliers, but catering contractor should inform service contractor of maintenance requirements. Additional expenses on repairs and maintenance of equipment, if any, shall be borne by the caterer.
  37. Commercial cylinders, refilling of commercial cylinders and procurement of good quality provisions and other consumables is the responsibility of the caterer. The contractor will use only commercial cylinder and ISI marked gas stove for cooking.
  38. Security of licensed premises, equipment, fittings and fixtures, furniture etc. is the responsibility of the Contractor. Tender For Hostel Mess Services Admn/Tender/64/2018-AIIMS. JDH AIIMS Jodhpur Page 6
  39. Cleaning and Housekeeping of Kitchen and dining area, will be the sole responsibility of the caterer. Cleaning of Utensil, Cutlery, Crockery, and Kitchen Equipment furniture will also be the sole responsibility of the caterer. Caterer will maintain full cleanliness and hygienic conditions in the canteen.
  40. The caterer shall attend the monthly meeting of the Mess Committee failing which penalty as deemed fit by the Mess Committee will be imposed.
  41. The tenderer will be provided with the space and infrastructure like tables, chairs, lights, fans, water coolers and water supply.
  42. Quality of materials and preparation: The tenderer shall ensure that: (a) Food ingredients, additives and materials must be of best quality available in the market, (b) Vegetables, bread, fruits, chicken and other such perishable items should be purchased fresh from the market on daily basis, (c) The Tenderer shall take meticulous care to provide clean and quality food in all preparations, (d) The food items decided by the Mess Committee should be invariably followed. The committee members shall have free access to inspect the kitchen, service counters and dining hall at any time on any working day, and (e) Waste and garbage disposal must be done twice a day on regular basis. If found unsatisfactory the contract may be cancelled at any time by the Institute with/ without furnishing any notice. The Institute reserves the right to impose a fine, if deemed necessary
  43. The Tenderer shall ensure that either he himself remains present during services to the students or one of his responsible supervisors remains present.
  44. The Tenderer shall ensure that the staff engaged by him observes safety precautions and security regulations at the campus.
  45. The Tenderer shall not utilize the premises and facilities of the Institute to cater any other client, other than AIIMS, JODHPUR students, residents, faculties, staff and visitors attending the Institute.
  46. The tenderer shall not keep the Mess closed without prior permission from the Mess Committee, AIIMS, Jodhpur authority. Any such incident shall be treated as breach of contract and suitable action including penalty shall be taken for the same by Mess Committee, AIIMS, JODHPUR, as it may deem fit.
  47. The tenderer shall bring their own tools, cookers, hot boxes, steam boxes, trolleys, equipment, utensils, plates, jugs, etc., in sufficient quantity as needed to maintain the Mess services, in addition to what is provided by AIIMS, JODHPUR.
  48. The tender is liable to exclusion from consideration if:

a) Any attempt at negotiation direct or indirect on the part of the tenderer with the authority to whom he has submitted the tender
b) or the authority who is competent finally to accept it after he has submitted his tender
c) or any endeavor to secure any interest for an actual or prospective tenderer
d) or to influence by any means the acceptance of a particular tender.

A. Qualifying Requirements:-

  1. The firm must have valid food license certificate issued on or before date of issuance of tender.
  2. The firms/ agencies should have at least three years’ experience and approximate 500 persons or more in an organization in the field of Mess/ Catering services in Central Government department/ Autonomous Institutions/Universities/Public Sector undertakings for the Government of India in la Tender For Hostel Mess Services Admn/Tender/64/2018-AIIMS. JDH AIIMS Jodhpur Page 7 carried out. The firms/ agencies must have annual average turnover of Rs. 2.50 Crore during the last three years as per their audit books of accounts/Tax Returns in Mess Services/ Catering Services and should have experience in the field of Mess/ Catering services Or The firms/ agencies must have annual average turnover of Rs. 3 Crores during the last three years as per their audit books of accounts/Tax Returns in Hotel Industries/ Mess Services/ Catering Services and should have experience in the field of Mess/ Catering services.
  3. A firm having any suit/criminal case pending against its proprietor or any of its Directors (in case of Pvt. Ltd. Company) or having been earlier convicted for violation of PF/ESI/Minimum Wages Act or any other laws in force shall also not be eligible.
  4. Bid should be complete, covering the entire scope of job and should confirm to the General, and Special Conditions indicated in the bid documents. Incomplete and non-confirming bids will be rejected outright.
  5. No Joint Venture/ Consortium is allowed to participate in the Tender Process.
  6. Tenderer should submit an undertaking on firm’s letterhead in this regard.
  7. List of the present contract with public and private institutes.
  8. Certificate for registration with income tax, GST, PF, ESI, Labor License and any authority applicable for the last three years.
  9. Authority of person signing document: – A person signing the tender form or any documents forming part of the contract on behalf of another shall be deemed to warranty, that he has authority to bind such. If, on enquiry, it appears that the person so, signing had no authority to do so, the Mess Committee, AIIMS Jodhpur may without prejudice to other Civil and criminal remedies cancel contract and held the signatory liable for all cost and damages.
  10. Validity: The quoted rates must be valid for a period for 180 days from the date of closing of the tender. The overall offer for the assignment and bidder(s) quoted price shall remain unchanged during the period of validity. If the bidder quoted the validity shorter than the required period, the same will be treated as unresponsive and it may be rejected.
  11. In case the tenderer withdraws, modifies or change his offer during the validity period, bid is liable to be rejected and the earnest money deposit shall be forfeited without assigning any reason thereof. The tenderer should also be ready to extend the validity, if required, without changing any terms, conditions etc. of their original tender.

B. Legal Terms and Conditions:-

  • The Tenderer should make sure that his work should be as per the guidelines laid by FSSAI (Food Safety and Standards Authority of India)
  • It is responsibility of the Tenderer to undergo through the Food Safety Audit as conducted by FSSAI from time to time to check compliance with the standards of food safety and hygiene prescribed under Schedule 4 of the Food Safety and Standards (Licensing and Registration of Food Business) Regulation, 2011 in the premises of canteen in mess building at AIIMS, Jodhpur.
  • The tenderer (food business operator) should have at least one trained and certified person in their business premises to ensure food safety. He may nominate a person as food safety supervisor and get him/ her trained under the FSSAI FoSTaC programme.
  • The Tenderer and his staff shall abide by various rules and regulations of AIIMS, JODHPUR as prevalent from time to time.
  • The Tenderer shall comply with all existing labour legislations and Acts, Provisions, such as Contract Labour Regulation Act, Workmen’s’ Compensation Act, Minimum Wages Act, Payment of Wages Act, Provident Fund Act, ESI Act, etc. For any lapse or breach on the part of the Tenderer in respect of non-compliance of any labour legislation in force during the validity of the contract, the Tender For Hostel Mess Services Admn/Tender/64/2018-AIIMS. JDH AIIMS Jodhpur Page 8 Tenderer would be fully responsible and would indemnify the Institute, in case the Institute is held liable for the lapse if any, in this regard.
  • The Tenderer shall submit to Mess Committee, AIIMS, JODHPUR a list of all workers engaged to carry out the catering work, indicating name, age, home address, qualifications, etc, and would intimate as and when any change takes place. The Tenderer shall not at any time engage any minor to carry out the work under the contract.
  • The Tenderer shall undertake that any act of omission or commission including theft, by his staff shall be his sole responsibility and further that he would compensate the Institute immediately, any loss or damage or theft occurring on account of his staff individually or collectively.
  • Mess Committee, AIIMS, JODHPUR would have the right to terminate the contract without notice before the expiry of the term, in case the work performance is not up to the standard, or in case there is any violation of AIIMS, JODHPUR rules & regulations, or if there is any lapse in compliance of any labour legislation, or if there is any incident of indiscipline on the part of the Tenderer or his staff. The decision of AIIMS, JODHPUR’s management in this regard would be final and binding on the Tenderer. In such an event, Mess Committee, AIIMS, JODHPUR shall have the right to engage any other tenderer to carry out the task.
  • The Tenderer and his staff shall comply with all instructions and directions of the Mess Committee, AIIMS JODHPUR authorities given from time to time. In the event of any emergent situation, the staff of the Tenderer shall comply with instructions given by the Mess Committee, AIIMS, JODHPUR authorities, without waiting for confirmation by the Tenderer.
  • All the workers engaged by the Tenderer for carrying out tasks under this contract, shall be deemed to be the employees of the Tenderer only. The tenderer shall be solely responsible for their wages, fringe benefits, conduct, duty roster, leave-records, relievers, etc. The tenderer shall also provide its Workers photo-identity cards which shall be checked by the Mess Committee, AIIMS, JODHPUR, as and when necessary.
  • The successful vendor shall maintain a complaint book in a prominent place in the premises and in such a way that it is easily accessible to any person who wishes to record any complaint and the said book shall be open for inspection by the Mess Committee of AIIMS, Jodhpur.
  • The Contractor shall maintain and provide all necessary documentation, registers and records in connection with the performance of canteen according to FSSAI (Food Safety and Standards Authority of India) and other related documents including for complying with any statutory requirements and provisions of applicable laws.
  • Noncompliance of any terms and conditions enumerated in the contract shall be treated as breach of contract.
  • The contractor shall ensure that the person deployed are disciplined and conduct in office premises, be best suitable and is entailed on enforce in prohibition of consumption of alcoholic drinks, paan, smoking, loitering without work and engaging in gambling, satta or any immoral act.
  • Dispute Settlement: – It is mutually agreed that all differences and disputes arising out of or in connection with this agreements shall be settled by mutual discussions and negotiations. If such disputes and differences cannot be settled and resolved by discussions and negotiations then the same shall be referred to the sole Arbitrator appointed by the Mess Committee, AIIMS, JODHPUR whose decision shall be final and binding on both the parties.

C. Other terms and conditions:

1. Arbitration: If any difference arises concerning this agreement, its interpretation on payment to the made there-under, the same shall be settled out by mutual consultation and negotiation. If attempts for conciliation do not yield any result within a period of 30 days, either of the parties may make a request to the other party for submission of the dispute for decision by an Arbitral Tribunal containing Sole Arbitrator to be appointed by the Mess Committee, AIIMS, Jodhpur. Such requests shall be accompanied with a panel of names of three persons to act as the sole arbitrator. In case of such arbitrator refusing, unwilling or becoming incapable to act or his mandate having been terminated under law, another arbitrator shall be appointed in the same manner from among the panel of three persons to be submitted by the claimant. The provision of Arbitration and Conciliation Act, Tender For Hostel Mess Services Admn/Tender/64/2018-AIIMS. JDH AIIMS Jodhpur Page 9 1996 and the rule framed there under and in force shall be applicable to such proceedings.

2. Subletting of Work: The firm shall not assign or sublet the work/job or any part of it to any other person or party without having first obtained permission in writing of Mess Committee, AIIMS, Jodhpur, which will be at liberty to refuse if thinks fit. The tender is not transferable. One tenderer shall submit only one tender.

3. Breach of Terms and Conditions: In case of breach of any terms and conditions as mentioned above, the Competent Authority, will have the right to cancel the work order/ job without assigning any reason thereof and nothing will be payable by AIIMS, Jodhpur in that event the security deposit shall also stands forfeited.

4. Insolvency etc.: In the event of the firm being adjudged insolvent or having a receiver appointed for it by a court or any other order under the Insolvency Act made against them or in the case of a company the passing any resolution or making of any order for winding up, whether voluntary or otherwise, or in the event of the firm failing to comply with any of the conditions herein specified Mess Committee, AIIMS, Jodhpur shall have the power to terminate the contract without any prior notice.

5. The Mess Committee, AIIMS Jodhpur, reserves the right to review the performance of the firm every three months or whenever needed, and to terminate the contract at any point of time during the currency of the contract in case of performance and the service rendered by the contract firm is found to be unsatisfactory. The decision of the competent authority shall be binding on the contract firm. The Mess Committee, AIIMS Jodhpur further reserves the right to renew the contract the such period(s) as it may deem necessary, taking into account the satisfactory performance of the firm during the currency of the contract.

6. In case of pecuniary and material loss suffered by the Institute on account of negligence attributable to the Contractor or his employees, the AIIMS Jodhpur will have the right to forfeit the Security Deposit falls short or found to be insufficient to the loss thus incurred by the Institute, the balance, as may be necessary shall be recovered from the contractual charges due to the contractor’s firm. All disputes arising out of or in connection with the contract shall be settled by the sole arbitration of the competent authority in this behalf.

7. The standard of sanitation will always be up to the satisfaction of the authorized representative or the officer-in charge whose decision in this regard shall be final and binding on the contractor.

8. The contractor shall supply to his workers all gadgets/articles required for safety purposes, such as gas masks, torch, safety belt, gas lantern etc. He may also maintain a First Aid Box to meet any emergency in respect of staff deputed by him.

9. The intending tenderers may mention the rates clearly in figures as well as in words in the enclosed format. The tenders not submitted in the specified manner or those found to be incomplete in any respect would be summarily rejected.

10. The work shall be carried out satisfactorily as per the directions of the Mess Committee, AIIMS Jodhpur. The Mess Committee, AIIMS Jodhpur reserves the right to impose a monetary penalty not exceeding 10% of the monthly contractual charges of the respective item, if he notices or it is brought to his notice any unsatisfactory cleaning, non-wearing of uniforms and gumboot by the employees deputed by the contractor firm.

11. After due evaluation of the bid(s) Institute will award the contract to the lowest evaluated responsive tenderer. Tender For Hostel Mess Services Admn/Tender/64/2018-AIIMS. JDH AIIMS Jodhpur Page 10

12. Conditional bid will be treated as unresponsive and it may be rejected.

D. Applicable Law:

The contract shall be governed by the laws and procedures established by Govt. of India, within the framework of applicable legislation and enactment made from time to time concerning such Commercial dealings / processing.

1. Any disputes are subject to exclusive jurisdiction of Competent Court and Forum in Jodhpur, Rajasthan, India only.

2. The Arbitration shall be held in accordance with the provisions of the Arbitration and Conciliation Act, 1996 and the venue of arbitration shall be at Jodhpur. The decision of the Arbitrator shall be final and binding on both the partied.

E. Hygiene & Other Standards for the staff provided by the Contractor:

1. The contractor shall be responsible for behavior and conduct of his workers. The contractor shall engage no worker with doubtful integrity of having bad record.

2. The employees should be in proper uniform at the time of work. The uniform provided to the workers by the contractor should be different and distinguish from other categories of the Institute staff with nameplate & badges.

3. The employees should be presentable in appearance i.e. well cut and groomed hair, properly combed, neat shaved etc.

4. Contractor/service provider shall get medical examination of the staff deployed to ensure that they are free from any contagious diseases and/or are fit for discharge of duties as are assigned to him/her. Medical certificate every six months shall be provided starting from the date of start of work.

5. The Contractor shall provide its staff, a minimum of two sets of uniforms. The employees shall also display a photo identity card on their person clipped to the shirt at all times.

6. Right of the Mess Committee, AIIMS, Jodhpur: – The Mess Committee, AIIMS Jodhpur reserves the right to suitably increase/reduce the scope of work put to this Tender. In case of any ambiguity in the interpretation of any of the clauses in Tender Document or the contract Document, interpretation of the Clauses by the Mess Committee, AIIMS, Jodhpur shall be final and bindings on all Parties.

F. Force Majeure: –

1. Neither party shall be deemed to be in breach of this agreement if failure to comply with the requirement of this agreement is due to circumstances beyond the control of Mess Committee, AIIMS, Jodhpur or Successful vendor.

2. If because of any strike or lockout either in AIIMS or in the Local area, the Successful vendor is unable to function or his business is affected, AIIMS shall not be liable for any loss, which the Successful vendor may suffer in such an event.

G. Penalties for violation or rules, terms and conditions:

The caterer will be fined in case of violation of the following rules on the recommendation of Mess Committee:

1. Non-availability of complaint register on the counter/discouraging students from registering complaints would lead to a fine of Rs. 5,000/- on the caterer.

2. Three or more complaints of insects and/or foreign object cooked along with food found in any food item would invite a fine of Rs. 10,000/- on the caterer.

3. Three or more complaints of unclean utensils in a day would lead to a fine of Rs. 10,000/- on the caterer.

4. If mess committee agrees that certain meal was not cooked properly then a fine of Rs. 10,000/- would be imposed on the caterer.

5. If food for any meal gets over within timings of mess and waiting time is more than 15 minutes for lunch and dinner, and 10 minutes of breakfast then a fine of Rs. 5,000/- would be imposed on the Tender For Hostel Mess Services Admn/Tender/64/2018-AIIMS. JDH AIIMS Jodhpur Page 11 caterer. The timing for that meal will be extended equivalent to delay time.

6. Changes in menu of any meal without permission of mess committee would result in a fine of Rs. 10,000/- on the caterer.

7. Fine on any discrepancy (personal hygiene of workers, misbehavior by workers etc.) will lead to fine of Rs. 20,000/- on caterer for every instance.

8. For any rules stated in the agreement, – First violation of the rule implies fine as per the rule. – Second and subsequent violations of the same rule within 30 days of previous fine will attract triple the initial amount of fine on the caterer.

9. Absence of proprietor or his representative empowered to take decision from mess council meetings on due invitation (which will be held once every month) will attract a fine of Rs. 25,000/- on caterer.

10. As and when mess committee proposes a fine it will inform the representative of the caterer or mess manager and fine will be imposed.

11. Using of brands not mentioned in the contract without prior permission and adulteration shall invoke a hefty fine beyond the limit of any fine mentioned above and decided by the mess committee.

12. In case of gross failure/negligence a severe penalty will be imposed, which could be a hefty fine upto Rs 50,000/- or summary termination of the Contract.

H. Payment Terms:

1. Mess Committee, AIIMS Jodhpur shall pay the agreed amount on production of monthly bill (in duplicate) for the amount due towards services rendered during the preceding one month. The monthly bill shall include supporting documents, satisfactory performance certificate along with documents verifying payment by the agency to its employees in the previous month. No other charges of any kind shall be payable. No advance payment shall be made to the Agency. There would be no increase in rates payable to the Agency during the Contract period. The Income-tax as applicable shall be deducted from the bill unless exempted by the Income-tax Department.

2. Similarly, as and when faculty/staff/visiting faculty avail Mess/mess services, such charges should be collected by the tenderer directly, and the Institute shall not be responsible for the same.

I. Mess timing:’

Mess timing would normally be as under. The Mess Committee however reserves the right to make any alternation in it in consultation with the caterer:-

Breakfast 6:30AM to 9:00 AM
Lunch 1:00 PM to 2:00 PM
Snacks 5:30 PM to 6.30 PM
Dinner 8:00 PM to 9:30 PM

1. Rebate will be given to students with approval of Provost for a minimum period of three days on which he / she does not avail mess facility with prior intimation.

2. Sufficient counters for every meal shall be made operational. The decision of Mess Committee in this regard shall be final.

3. In case mess is closed on any occasion or owing to pest control etc., special lunch / dinner shall be provided to the student at no extra cost.

Here is the full detail in PDF

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